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Services Provided

Incomparable Services

SCHOTTENSTEIN Real Estate Group offers exceptional services for our residents.

  • Local ownership and management instead of out-of-town, absentee, or inexperienced owners
  • 24 hour emergency services (direct answering) include the following repairs;  no heat, electric sparking, broken toilet or flowing, no utilities, water, gas or sewer issues and structural damage.
  • Business Center: fax, copier and computer available for all residents
  • Prompt, efficient maintenance services usually completed the next day
  • Site office open daily for your convenience
  • Semi-annual interior inspections to maintain quality standards and safety
  • Regular furnace filter replacement and service to mechanical systems
  • Employees performing service and rental management rather than outside agents
  • Interior redecoration for each occupancy
  • Exterior landscape, lawn and grounds maintenance by professional contractors
  • Reputable, experienced companies to provide contract services
  • Refuse & debris removed from property on a weekly basis
  • Periodic newsletter for community information
  • Fair enforcement of community rules and regulations regarding pets, noise, vehicles, solicitations, and common area
  • Convenient mail pick-up system
  • Removal of moving boxes to be discarded after move-in by resident

Your satisfaction is always our first concern. That’s why we also offer a warranty/guarantee to every Schottenstein Real Estate Group resident.


Have a maintenance request?

If you are a current resident and have a maintenance request, call the emergency maintenance phone number at 614-448-1424 or click here to fill out our online maintenance request form and you’ll hear from us within 24 hours.