SCHOTTENSTEIN Real Estate Group offers exceptional services for our residents.
- Local ownership and management instead of out-of-town, absentee, or inexperienced owners
- 24 hour emergency services (direct answering) include the following repairs; no heat, electric sparking, broken toilet or flowing, no utilities, water, gas or sewer issues and structural damage.
- Business Center: fax, copier and computer available for all residents
- Prompt, efficient maintenance services usually completed the next day
- Site office open daily for your convenience
- Semi-annual interior inspections to maintain quality standards and safety
- Regular furnace filter replacement and service to mechanical systems
- Employees performing service and rental management rather than outside agents
- Interior redecoration for each occupancy
- Exterior landscape, lawn and grounds maintenance by professional contractors
- Reputable, experienced companies to provide contract services
- Refuse & debris removed from property on a weekly basis
- Periodic newsletter for community information
- Fair enforcement of community rules and regulations regarding pets, noise, vehicles, solicitations, and common area
- Convenient mail pick-up system
- Removal of moving boxes to be discarded after move-in by resident
Your satisfaction is always our first concern. That’s why we also offer a warranty/guarantee to every Schottenstein Real Estate Group resident.
Have a maintenance request?
If you are a current resident and have a maintenance request, call the emergency maintenance phone number at 614-448-1424 or click here to fill out our online maintenance request form and you’ll hear from us within 24 hours.