When it comes to creating a home design, flooring lays the foundation for the entire look of the space. From texture to color, and everything in between — it’s all about striking the perfect balance of design and durability. Just ask Columbus’ own Schottenstein Real Estate Group.
As one of the largest property developers in the Midwest, Schottenstein Real Estate Group needed a flooring partner that would share in their vision of creating exceptional communities with top-of-the-line product that their residents would love. With over eight decades of experience, they turned to fellow Columbus business, RiteRug Flooring.
“We are one of the largest developers/builders in the Midwest,” Brian Schottenstein, President of SRE Group, said. “And when we choose a partner, especially for something as important as the flooring in all of our communities, we don’t take the decision lightly. We use RiteRug Flooring for our community clubhouses and apartments throughout Ohio and the rest of the country. We’ve been working with them for over ten years, and the experience, from start to finish, has always been top notch. From their customer service to their implementation to the quality of the finished product, RiteRug leaves no stone unturned. We love being able to work with another company from Columbus and most of all, we love that don’t have to worry about anything throughout the process.”
Like RiteRug, Schottenstein Real Estate Group has a longstanding, trusted reputation to uphold. Every detail of every community is thoughtfully considered, and they understand the importance of utilizing durable flooring, without compromising style. After all, it’s these small touches that distinguish their properties from the rest.
But beyond the quality product and unparalleled expertise, SRE Group longed for a partner who understood the importance of customer service. In real estate development, meeting deadlines and quickly addressing problems is absolutely crucial. Luckily, customer service has always been the very heart of RiteRug Flooring’s business.
“Customer service, in our opinion, is the most important factor when it comes to our partnerships,” Senior Vice President of Construction Gary Reitter said. “On the construction side of things, the subcontractors/suppliers need to hit building schedules and take care of any issues that may arise in a timely manner. RiteRug has been in the flooring industry since 1934 and we know that we can trust them because of this. They deliver when it comes to meeting deadlines when it comes to their customer service, and in terms of quality. You really can’t ask for much more than that.”
And the feeling is mutual. “RiteRug Flooring is honored to partner with a first class organization like Schottenstein Real Estate Group. We thrive on working closely with our valued partners in meeting the unique demands and deadlines of construction and providing a finished product that everyone can be proud of upon completion,” RiteRug Flooring’s Director of Strategic Accounts, Brian Petrucci, said. “We look forward to building many more communities together with SRE Group for many years to come!”